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Which sales solution do you have questions about?
Increase profitability with Perenso's Field Sales software solution.
Designed to make selling to your customer in the field more efficient so you can sell more.
| Background | |
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What is the origin and history of Perenso Field Sales?
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Born from the notion that “there has to be a better way,” in 1994 in Sydney, Australia, Perenso built precisely what a B2B company needs to sell better. Working closely with our customers, we were soon a leading B2B eCommerce and field sales automation platform. |
| Where is your support team located? | We operate our headquarters in Sydney, Australia, and Denver, CO, and we have support teams in both countries. |
| What industries are most successful using Perenso Field Sales? | Perenso has worked with distribution and wholesale companies for over 20 years. The distribution clients we serve are across many different lines of business, from food service, grocery, pharmacy, pet goods, lawn & garden, sporting goods, and hardware. |
| Functionality | |
| I need an all-in-one field sales solution so my team can save time, can Perenso handle it all? | Yes, Perenso Field Sales comprises several applications that allow different types of users to perform different activities. As data is seamlessly synchronized between applications and tasks are automated, Perenso Field Sales increases efficiency, reduces costs, and allows you to gain valuable business insights. |
| Can I customize Perenso Field Sales? | Yes, you can configure your Perenso database to align with your business rules. You can customize options for setting visit frequencies and call cycles to ensure you connect with the right customer at the right time. |
| Does Perenso Field Sales provide offline functionality? Describe how the application can be used while offline. | Yes. The application can be used offline. Data relating to customer visits is cached locally on the device, allowing users to take orders and capture data without an internet connection. The data is automatically synchronized to the cloud when an internet connection is re-established. |
| Is Perenso Field Sales mobile? | Yes, the Perenso Field Sales app is available on tablets, so your sales team can work on the go. |
| What mobile platforms does the Perenso app support? | Currently, Perenso Field Sales offers an iOS app and a Windows UWP app. |
| Does the app offer route planning? | Yes, Perenso’s app offers intuitive route optimization, so your sales reps spend less time in the car and more time with their customers. |
| Does your system provide customer and inventory visibility to the user? | Sales reps can access their customers and customer details within the app. Product inventory is displayed within the app. |
| What other features does Perenso Field Sales offer? | Perenso offers everything your team needs to sell better: order entry, call management, deals & discounts, territory management, route optimization, sales aid & content management, retail execution, data, reporting & analytics, and integrations. View all the features here. |
| Implementation | |
| Are you able to integrate with my existing systems? | Perenso Field Sales integrations are flexible and can be customized to integrate with several third-party applications. A scoping discussion would be required to identify the data flows and business rules around any integrations. |
| What is the approximate timetable for implementation? | We suggest a 90-day onboarding timeline if implementing any API connections. A 60-day implementation if sending over data files manually. |
| What is the average cost for a monthly subscription? | The field sales app has a per-user/per-month fee starting from $65. We work with you to determine your business needs and configure any custom API connections. |
| What support packages do you offer for your order entry application customers? | Perenso offers support and hyper-care during onboarding, depending on your subscription tier. There are also options to tailor support packages based on your company's needs. We would need to discuss this further to ensure you have the support you need. |
Increase event sales with Perenso's Trade Show software solution.
Proven to reduce admin burden and provide business insights so you can sell better.
| Onboarding/Data | |
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How much time is needed to onboard a new customer?
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For the success of your event, we'd highly recommend planning for at least 3 months before your event.
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How do we get the data from the customer?
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Data templates can be emailed, sent via FTP, or provided using our API connections.
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What is the turnaround time for getting data loaded after it has been received?
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While the turnaround time can vary depending on the complexity of the data, we guarantee a maximum of 48 hours once the data has been received.
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Does the platform have the ability to send notifications?
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Yes, we handle SMS and email notifications.
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Can Perenso handle multiple warehouses and different customer pricing?
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Yes, there is no limit on the number of warehouses and customer price zones that can be accommodated.
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Can one attendee order under multiple departments/locations?
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Yes, we call these ‘ordering groups’ and there is no limit on how many accounts a single attendee can order for. Ordering groups will allow for multi-account ordering, with only one login.
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At-Show |
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Would an attendee be able to print their badge?
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If an attendee pre-registers online, they can be sent a QR code that can be scanned at the event to confirm their arrival and print their name badge.
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If a customer didn't pre-register, can they register at the show?
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Yes. While pre-registering for the show will allow the attendees to enter the event more quickly and smoothly, the option to register at the event can be made available at the host’s request.
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Name Badges: What types are available? What are some examples of what is included with a Dymo or a Zebra printer?
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Here is a detailed list of what badge labels are included with each of the different printers we offer.
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Can vendors bring their own devices?
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No, Perenso provides the devices that have the ordering platform loaded and are ready to use!
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Do you provide training on how to use your software?
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Of course. Live training, at the event, and custom training videos are included.
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Do you have a mobile app available?
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Yes. Our Event Explorer App was designed to enhance the attendee experience and is constantly being improved.
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Reporting |
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How long does it take to get reports after the show?
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Attendees will have the option to send themselves their order report before leaving the show, otherwise, reports are usually sent the day following the close of the event.
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What format are the reports available in?
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The format of the report will depend on the kind of report you need. While some of our reports are best suited for PDF or Excel formatting, they can be exported from our portals in whichever format you choose.
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Streamline the registration process with Perenso's Event Registration.
No lines, clean data. Customized registration paths ensure you get the data you need and attendee check-in is a breeze.
| Pre-Show | |
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Can you handle multiple registration paths?
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Yes, Perenso registration allows multiple registration types, or paths, for various user types to control what each user would see for products, survey questions, etc.
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Name Badges: What types are available? What are some examples of what is included with a Dymo or a Zebra printer?
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Here is a detailed list of what badge labels are included with each of the different printers we offer.
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| At-Show | |
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If a customer didn't pre-register, can they register at the event?
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Yes. While pre-registering for the show will allow the attendee to enter the event more quickly and smoothly, the option to register at the event can be made available at the host’s request.
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Can attendees scan something to print their badge on-site?
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If an attendee pre-registers online, they can be sent a QR code that can be scanned at the event to confirm their arrival and print their name badge.
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